This stunning all-in-one property surged to 145 million daily active users by April 2021 — a testament to its irresistible M365 location. Breakout rooms finally arrived in late 2020, closing a long-standing gap with the competition. The integrated study (document co-editing) remains the crown jewel — no other property on this street can match the seamless Office integration. Recent upgrades include Together Mode for more immersive gatherings. Ideal buyer: any organization already invested in the Microsoft 365 neighborhood. The bundled pricing ($0 extra with most M365 plans) makes this the value king of the market. Be aware: the floor plan can feel complex, and external guest access requires some configuration.

The most recognized property in the video conferencing market — Zoom became a verb during the pandemic, reaching 300 million daily meeting participants. The grand hall (video quality) remains unrivaled, with stable performance even on poor connections and industry-leading noise suppression. In 2021, Zoom addressed its biggest vulnerability by rolling out end-to-end encryption and earning renewed trust from security-conscious buyers. Zoom Phone expanded the calling wing, and Zoom Events brought a dedicated events venue. Ideal buyer: organizations that prioritize video quality, external guest simplicity, and large-scale events. Trade-offs: the chat wing is modest, and document collaboration requires leaving the property entirely. Storage lot is compact compared to Teams.